Key Features and Benefits
Multiple PBX support
A single board interfaces with a majority of PBX manufacturers and BRI PBX Vendors on Single Hardware Platform
Firmware Upgraded
A simple firmware upgrade allows the NGX to adapt to different PBX environments.
Common API and Events
Wide Spectrum of Trigger Events
Initiate and terminate recordings based on voice activity, raw D-channel, or Call Progress Monitoring (CPM) events.
CODEC Support
SmartWORKSTM offers a large selection of voice CODECS.(including G.723.1, G.729A and MS GSM)
Tap Environment
The NGX is designed for tapping behind a proprietary TDM PBX. Residing between the PBX and agent phones, the SmartWORKSTM NGX's high impedance receivers record both sides of a call without interrupting service. The NGX is available in 8,16,and 24 port configurations. The SmartWORKSTM API supports a total of 512 channels per system. As a result, the SmartWORKSTM NGX is ideal for low to high-density environments.
Extensive PBX Support
Designed with international deployment in mind, the SmartWORKSTM NGX taps 2-wire, 4-wire, BRI and full duplex PBX's. The list of PBXs the NGX supports is constantly growing. Contact your Ai-Logix sales representative for more information.
Built in Performance Monitoring
The SmartWORKSTM API provides framer alarms and network statistics to pass easily into performance monitoring applications. Event driven framer alarms are generated with a loss of signal condition. Network statistics are available for both sides of the conversation, incoming and outgoing. Statistics such as synchronization errors, line amplitude, noise or clipping are available via a simple API function call Applications
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